Logesys Solutions was started as a partnership firm by two people in the year 2003 for the purpose of handling back office activity. It's first client was Hutch ( a HongKong Based company operating in Karnataka as a Telecommunication Service Provider), where a small back office activity was to be coordinated betweens it's distributors, shops and the activations department with respect to the customer application forms.

A meticulous logistics plan was laid out and executed to an extent wherein elaborate MIS was provided for each stage of the activity. This was further consolidated over the months to understand volume trends, based on which, the logistic process and resource management were optimized in terms of efficiency and cost. During this process, the crucial insight obtained was that, for effective execution, measurement and control of business processes highly customized software was a vital component, this realization opened new doors of opportunity for the firm.

It set out to test the new waters of customized software development by conducting a feasibility study, result of which, translated into a business level strategy to diversify from a mere back office service provider to a full fledged customized software solutions provider.

Having identified the domain for operation, the firm undertook a strategic audit to evaluate not only its inner strengths but also the external forces governing the industry. This was of great importance to help translate the business level strategy into a function level strategy appropriate enough to tackle the market demands of the matured phase of the software industry life cycle. At an implementation level, it was decided that the core team would be augmented with a band of industry experts. This was felt to increase speed to market and acceleration down the learning curve, both of which would provide the needed agility for the matured phase of the software industry.

The effort turned out to be fruitful and a diversified group envisaged interest in the venture. The group's composition had a horizontal involvement spread from full time partners at one end and consultants at the other and a vertical skill spread ranging from Developers at the bottom to Project Manager at top. The group dynamism was worked out and given an organizational form as a "CORE TEAM" consisting of 4 full time members and 3 part time members, each an expert in his own field with ample work experience in the areas of software, business, hardware, finance and operations.

Having put in place a rock solid team, the firm moved on to carry out a risk assessment of the venture. During this exercise, the team felt that it would be acting in a myopic manner if it didn't consider the scenario of an economic downturn just like that of the dot-com melt-down in 2000-2001. The firm felt the need for a business level strategy that is designed to handle such turmoil. A plausible option considered was broadening of the service horizon to include maintenance, service and upgrade model to the existing business model

This business level strategy was considered fit and realizable due to the fact that the core team never had to look beyond itself for a faster and effective implementation. Having put in place a composite service model, the need for a clear demarcation between the two service models was understood from the very beginning to handle diversity in terms of people and service demands. For effective implementation, a special purpose vehicle with sufficient autonomy through a divisional structure was formed and christened "LOGESYS SERVICES".The primary focus of this division would be to expand the horizon of service to include products catering to the area of maintenance, service and upgrade.

These strategic moves have evolved the business model of Logesys from a mere back office service provider, up the value chain, to the current state of an integrated service provider.This new entity offers enormous value and opportunity to create synergies between a clients software, hardware and process management needs thereby evolving'"…solutions that matter".