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FeelTalk Case Study
FeelTalk Case Study
Project FeelTalk
Industry Health and Behavioral Sciences
Description Created a full featured online psychological counselling service. From real time messaging and Email Help to user account maintenance and payment schemes the website brings people closer to the experts through its carefully conceived visuals and imagery and absolute implementation of ideas.
Website http://www.feeltalk.com
Quick Overview
Online Counselling Website with facilities to create and Manage Client appointments, Email Responses, and User Profiles and Payments (online and real world payments).
Target Audience
Everyone. Specifically, people who want to lessen life's burden by interacting with a caring, qualified behavioral expert.
Details
The number of people who love Indian Classical Music has been growing in the past FeelTalk needed a complete package to develop their online and offline identity. They required a web based solution that translated the activities of their real world clinic into an online medium. In effect they wanted to create a whole new way of counselling people. With all the intricacies of real world client profile/accounts crystallised into a web application.
Challenges
Getting people to shift to an online counselling medium from the conventional real world counselling. All this, in the backdrop of looming questions. Questions of Trust, Privacy and Security.
Solution
The experts at FeelTalk were very specific with what they required. A full fledged web application was delivered. Moving to an online medium gave the psychologists never-seen-before-in-the-real-world advantages specific to their fields of work vis a vis, privacy, building trust, and client retention. We had crossed the river.
Conclusion
FeelTalk.com has opened new doors in the practice of a Psychologist. The practice has grown, with more and more satisfied clientele. This online innovation has generated more and more ideas and has broadened operational scope.
The biggest milestone our solution reached - FeelTalk forged numerous long lasting psychologist/client relationships.
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